Privacy Policy
Last updated: October 17, 2026
This policy explains how A Plus Emergency Credit Repair, LLC (“A+,” “we,” “us”) collects, uses, and discloses personal information through our website, consultations, communications, and client services.
Information we collect
When you contact us or book a consultation, we collect the contact details, appointment information, and other information you choose to provide. When you become a client, we collect information needed to deliver our services, including Social Security numbers, credit reports, identification documents, contact details, and information about your credit concerns. Clients submit these documents through our DisputeFox client portal. Please use the client portal rather than ordinary email or text to send Social Security numbers, credit reports, or identification documents.
How we use information
We use information to respond to inquiries, schedule consultations, verify identity, review credit reports, provide authorized credit repair services and support, manage client records and payments, communicate about your account, and operate and protect our website and business. We also use contact information for marketing texts and emails. Information needed to provide a requested service may be necessary for us to fulfill that request.
Calls, texts, and emails
We record all telephone calls. Call recordings and communications form part of our business and client records. If you have questions about recording or prefer to communicate in writing, contact us before a call. We send service communications and marketing texts and emails. To stop marketing emails, use the unsubscribe link in the message or contact us. To stop marketing texts, reply STOP or contact us at info@aplusemergencycreditrepair.com. Message and data rates may apply. Opting out of marketing does not prevent necessary account, appointment, or service communications through other permitted channels. This policy does not replace any consent or recording notice required at the point of collection or during a call.
Service providers and disclosures
We do not sell customer information or share leads with other businesses for their own marketing. We use providers that help deliver our services, including ClickFunnels for our website and funnels, Calendly for scheduling, DisputeFox for client records and the client portal, Vimeo for embedded videos, and providers of hosting, content delivery, communications, and payment processing. These providers may receive the information needed for their functions. Authorized credit repair work may also involve disclosures to credit bureaus, creditors, or other parties involved in your requested service. We may disclose information when required by law or as necessary to protect legal rights, prevent fraud, or address security issues. A provider may process information under its own privacy terms when you use its services directly.
Website data, cookies, and embedded content
Our website and its providers may process IP addresses, browser and device information, pages visited, referring pages, timestamps, and cookie or similar identifiers to deliver content, maintain security, and understand website use. Embedded Vimeo videos and linked services such as Calendly or the client portal can receive technical information when you load or use them. Browser settings allow you to manage cookies, although disabling some cookies may affect functionality. You may contact us about website tracking and available privacy choices. Linked third-party sites have their own privacy policies.
Retention and security
We retain information for the period needed for the purposes described here, taking account of client services, legal and recordkeeping obligations, disputes, and security needs. Retention can differ by record type and service provider. We do not promise automatic deletion after a fixed period of inactivity. No website, transmission method, or storage system can be guaranteed completely secure. Use the client portal for sensitive documents and protect your account credentials. Ask us if you need assistance submitting information securely.
Your privacy choices and requests
Contact info@aplusemergencycreditrepair.com to request access to, correction of, or deletion of your personal information, or to ask about marketing and other privacy choices. Depending on where you live and applicable law, you may have additional rights, including a portable copy of your information, withdrawal of consent, or an opt-out of certain processing. We may need to verify your identity and authority before acting; please do not include your Social Security number or ID documents in an initial email. Some records must be retained for legal or other permitted reasons. If we deny a request, you may ask us to review that decision by emailing the same address with the subject “Privacy appeal.” We will handle requests and appeals under applicable law.
Where information is processed
We are based in the United States. Information may be processed where we and our service providers operate. Contact us with questions about the processing of your information.
Children
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review and address it.
Updates and contact
We may update this policy to reflect changes in our practices or applicable requirements. The date above identifies the latest revision. When required, we will provide additional notice or obtain consent for changes. Contact A Plus Emergency Credit Repair, LLC at info@aplusemergencycreditrepair.com or 17350 State Highway 249, Ste 220 #1476, Houston, TX 77064.